Most Firms Replace Their MSP Two Years Too Late, or for the Wrong Reason
The renewal shows up. Three years, auto-renews in sixty days, and the price is up again. The owner looks at it and realizes something uncomfortable. … Read More
Everyone You’ve Asked About Your Technology Has Something to Sell You
Here is a question worth sitting with for a minute. When was the last time someone looked at your company’s technology and told you the … Read More
You’re Paying a Premium to Keep the Wrong Work In-House
Most companies build their IT function the same way, without ever meaning to. Something breaks that no one can fix, so they put someone on … Read More
You’re Building Your Business on Rented Ground
Picture the email you don’t want to get. The AI tool your team has quietly built half its work around, the one your developers tuned … Read More
You Don’t Need to Keep Up With AI. You Need to Know What to Ignore.
Every leader I talk to carries the same low-grade guilt about AI. It moves too fast, there’s a new model or headline every week, and … Read More
Most AI Projects Fail. The Technology Is Rarely Why.
Early in my career, at MITRE and Lockheed, I integrated the first generation of language tools, the ones that read documents and pulled out the … Read More
Mentorship Fails When It’s Extra Work.
Every engineering firm has the same conversation about mentorship. Yes, we need it. No, it’s not really happening. The senior people are too busy, the … Read More
When Your Best Engineer Retires, Most of What They Know Walks Out With Them
Every engineering firm has one. The person everyone walks over to when the problem is actually hard. They know why the detail is the way … Read More