Magento Frontend Order Not Showing

We recently rolled out a new theme update and thought we had worked out all of the kinks. We received an issue where customers could not view any orders within their customer account screens. They could get to everything else, including actually re-ordering.

There were absolutely no errors being display on the backend, either in Magento or the webserver. After an exhaustive search through the code we uploaded, the cdn, website firewall, on a whim we refreshed the cache and THEN flushed the “Flush Cache Storage” button.

Once again the orders where present.

Moral of the story. When you roll out a build, flush all of the caches (Magento+Cache Storage), refresh all of the cache types, flush the Javascript/CSS cache and rebuild all of the indexes. It may be overkill, but it might save you some time later on.